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How To Order

Once you have decided on the ideal sex doll for your tastes and decided on all the specific configurations you would like her to have such as standing feet, removable vagina, wig color, skin color, etc…proceed to check out and insert any discount coupons you may have. 

If there are any general questions or specific requirements you may have about your doll you can place them either in the message box on the product page, or send them to us in the chat box or directly email them to us at admin@joimachine.com and we will make sure that we address then so that your doll is created exactly to your specifications.

Some customers may be more hesitant than others and need some guidance on which dolls to choose since there are now so many options on the market, and things can get pretty confusing for the average consumer. If you are not exactly sure what kind of doll to purchase and what the differences are between all the different options of dolls please don't hesitate to contact us before placing an order by calling us at 1-323-984-8530 or by emailing us directly at Admin@joimachine.com

Once your order is placed we will send you a confirmation email to inform you of your purchase and all the specifications you selected for your doll. please double check if there are any issues and let us know so that we can modify the order.

If at any point after ordering you would like to change anything, please contact us as soon as possible. All dolls are made to demand and there is a narrow window of opportunity to have things changed once the process is underway.

As soon as your doll has been molded and customized we will send you updated pictures and videos to ensure that your order is exactly as expected. If any changes need to be made they will be done according to your demands. There is no limit to how many pictures we can send so please don't hesitate to ask for as many as you like.

Once you are fully satisfied with the finished product we will ship out your doll with DHL fast shipping and it will be with you within 5 to 9 days.

Once your doll arrives please be careful when inspecting the package to make sure that it has not been damaged in transit. If there are any issues please take photos and videos and let us know immediately so that we can take it up with the carrier and get them to reimburse the money as quickly as possible.

For people ordering outside of the USA, we will handle any custom clearance issues as they arise and pay for them out of pocket. Shipping times are usually slightly longer and range between 7 to 14 days.
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